Operations Professionals: Insights & Resources

Process Improvement Consulting Services in the UK

Joseph Valerio
August 4, 2025
All Insights
Operations Professionals: Insights & Resources

Process Improvement Consulting Services in the UK

United Kingdom Process Improvement Consultants

There’s something timeless and quietly powerful about process improvement in the UK. It's in the grit of the Midlands, the relentless innovation of London, and the adaptive agility found in Scotland and the North. Across these regions, organizations are rethinking how they operate—cutting the fat, streamlining workflows, and designing operations for the hybrid era. Whether you’re a high-growth startup in Manchester or an established enterprise in Birmingham, process improvement consulting services in the UK are no longer just a luxury—they’re a core strategic enabler.

That’s where this curated list of outsourced, part-time, fractional, and virtual process improvement consultants comes in. These aren’t your cookie-cutter service providers. Each of these consultancies is led by a standout founder or CEO, and each one has their own unique footprint on the UK market. From legacy transformation work to post-pandemic digital pivots, these leaders bring deep industry experience, innovation, and—above all—radical authenticity to the field.

At Digital Reference, we believe in transparency, research-backed decisions, and cutting through the noise of generic talent solutions. That’s why our methodology for this list involved a detailed evaluation of UK-based consultancies that demonstrate impact, clarity of service, leadership credibility, and a strong virtual/remote model. We looked at LinkedIn profiles, client case studies, press mentions, and more. What emerged was this powerful cohort of transformation partners, reshaping what better looks like.

Now, meet the firms shaping operational excellence across the UK.

Featured Process Improvement Consulting Services

The SAM Club

Meet Bev Nicholls, Founder and Director 

Bev Nicholls is a beacon of clarity and support for SMEs navigating the complexities of software asset management (SAM). The SAM Club was founded with one thing in mind: to help companies avoid unnecessary costs and risks in their software usage—through better processes, controls, and visibility.

🔸 Bev stands out for her straight-talking, no-nonsense approach rooted in decades of software licensing experience.
🔸 She has developed a fractional model that works especially well for IT leaders who don’t have the bandwidth to manage audits, vendors, and internal governance.
🔸 Bev is known for her ability to simplify complex licensing agreements and turn compliance into an asset—not a burden.

The SAM Club’s process improvement doesn’t just come from software—it starts with trust. And that’s where Bev excels.

Ti3 Consulting

Meet Ashu Mehta, Founder

Ashu Mehta’s Ti3 Consulting is all about aligning technology with purpose. As the UK’s businesses push through post-Brexit digital transitions, Ti3 has positioned itself at the heart of process-led digital transformation.

🔸 Ashu’s experience spans business change, agile frameworks, and enterprise automation—making him one of the UK’s most multidisciplinary process improvement consultants.
🔸 He’s worked with banks, insurance firms, and government bodies, always focusing on lean design, transformation assurance, and long-term value.
🔸 What makes him standout? His unwavering focus on people-first transformation—he never lets tech override user needs.

With Ashu at the helm, Ti3 delivers consulting that’s as human as it is technical.

Herd Consulting

Meet Jamie Toyne, Founder & CEO

Jamie Toyne’s Herd Consulting was built around one guiding idea: that great process improvement comes from listening to people. And Herd does exactly that—creating collaborative, embedded consulting experiences for UK companies ready to scale.

🔸 Jamie brings deep roots in Lean Six Sigma, operational transformation, and service design.
🔸 He’s beloved by clients for his ability to “blend in” with teams while still driving top-down change.
🔸 His fractional and virtual services make it easy for companies to trial process initiatives without full-scale commitment—and yet the results often exceed what bigger consultancies deliver.

For companies that want smart, ethical, and deeply human improvement partners, Jamie and Herd are leading the way.

Vend Tech Group

Meet Nicholas Vazanias, Founder

Vend Tech Group, led by the forward-thinking Nicholas Vazanias, is shaking up the UK vending and automated retail sector. How? Through operational engineering, remote process diagnostics, and sector-specific consulting.

🔸 Nicholas is a hybrid of consultant and operator—his insights don’t just come from spreadsheets, but boots-on-the-ground retail innovation.
🔸 He’s developed new standards for inventory flows, machine uptime, and customer experience metrics.
🔸 Vend Tech’s fractional advisory services help retailers scale smartly, with process blueprints that increase profit per machine.

Nicholas proves that process improvement isn’t just for banks and SaaS companies—it’s crucial for retail too.

Xcina Consulting

Meet Lindsey Domingo, Senior Director

Xcina Consulting operates at the intersection of process, compliance, and cybersecurity, and Lindsey Domingo is the powerhouse behind their process-led risk approach.

🔸 Lindsey is revered for her depth in operational resilience and financial services regulation.
🔸 She doesn’t just bring frameworks—she brings execution models that help boards and leadership implement real-time, actionable change.
🔸 Her work in governance and GRC digitisation is helping companies navigate regulatory chaos with strategic clarity.

Lindsey brings process rigour where it matters most—in risk-heavy, high-impact industries.

Melium Consulting

Meet Tom Pemberton, Director & Owner 

Tom Pemberton is a transformation veteran whose global view gives Melium Consulting a distinct edge. From supply chain improvements to major cost take-outs, Tom’s work focuses on sustainable business performance.

🔸 He brings 30+ years of experience across energy, construction, and manufacturing.
🔸 Melium’s secret sauce? Combining operations with commercial insight—a rare combination that drives deep profitability.
🔸 Tom’s process models are designed not just to optimise, but to make companies resilient and adaptive.

This is an improvement that doesn’t just cut cost—it builds strength.

Touchscreen Talent Limited

Meet Simon Johnson, Founder & Director

Simon Johnson understands that process improvement begins with people. Touchscreen Talent is a unique consultancy that blends operational change with workforce intelligence, making it ideal for HR-led transformations.

🔸 Simon brings a rare combo of HR technology, workforce analytics, and people process mapping.
🔸 His work has helped companies turn clunky talent pipelines into efficient, experience-first journeys.
🔸 With his strong remote consulting model, Simon can scale his solutions across regions—without ever diluting the human impact.

Simon is proof that digital doesn’t have to mean impersonal.

Leadership Tribe

Meet Krishna Chodipilli, Agile Coach & Change Agent

Leadership Tribe, helmed by the inspiring Krishna Chodipilli, is on a mission to align agile transformation with true leadership growth. For process improvement that starts at the mindset level, Krishna is one to watch.

🔸 Krishna is certified in SAFe, Scrum, Agile Coaching, and Leadership Psychology.
🔸 His unique strength is translating agile frameworks into deep cultural change.
🔸 He leads online transformation bootcamps that integrate process, technology, and behavioural shifts.

If you want an agile that actually works—Krishna is the coach to call.

Oclas Consulting

Meet Sheyi Lisk-Carew, Founder and Consulting Director

Oclas Consulting, led by Sheyi Lisk-Carew, is a true operations engineering boutique. With a strong presence across London and the South East, Oclas helps clients build repeatable, measurable improvements.

🔸 Sheyi is a Lean and Six Sigma black belt with a background in finance, supply chain, and programme delivery.
🔸 He’s known for his rigorous analysis frameworks that identify waste and redesign process chains.
🔸 Oclas offers flexible advisory models—from project-based to fully embedded fractional leadership.

Sheyi is the rare combination of technician and storyteller—he makes improvement engaging and tangible.

Skyward Aviation Insights

Meet Aaron Bricker, CEO / Principal Consultant

Process improvement in aviation? That’s Aaron Bricker’s domain. As founder of Skyward Aviation Insights, Aaron brings an operator’s mindset to airline performance optimization.

🔸 Aaron focuses on ground ops, flight safety, and crew scheduling—an industry that requires split-second accuracy.
🔸 His consulting uses predictive models and operational data to recommend high-stakes improvements.
🔸 Aaron’s strength is translating flight risk into system-wide process upgrades that impact both safety and cost.

For airlines needing process clarity, Aaron is a jet-fueled partner.

The Future of UK Operations—and Digital Reference

From vending machines to aviation, licensing to leadership, these UK-based process improvement leaders are showing what it means to be agile, strategic, and people-first. They represent a powerful shift toward consulting that is transparent, accessible, and grounded in lived experience.

At Digital Reference, we’re proud to spotlight them—not as just experts, but as real people doing exceptional work. We’re building the future of the talent ecosystem through our video resume platform and reference-checking tools, so hiring teams and founders alike can connect faster, better, and more honestly.

Explore more about our tools here:

➡️ What Are Outsourced Chief Operating Officer (COO) Agencies?
➡️ What To Look For When Hiring a Fractional Chief Operating Officer (COO)?

➡️Operations Consultants & Expert: What Do They Do?
➡️ Find Fractional COOs Near Me

➡️ Operations Executives & What They Do
➡️ Best Communities for Operations Professionals

Here’s to building smarter, bolder, and more human companies — together.

Written by the Digital Reference editorial team. We spotlight the minds behind the strategies—empowering the advisors, planners, and problem-solvers who shape the future of business.

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