Best Process Improvement Consulting Services in the UK

United Kingdom Process Improvement Consultants

There’s something timeless and quietly powerful about process improvement in the UK. It's in the grit of the Midlands, the relentless innovation of London, and the adaptive agility found in Scotland and the North. Across these regions, organizations are rethinking how they operate—cutting the fat, streamlining workflows, and designing operations for the hybrid era. Whether you’re a high-growth startup in Manchester or an established enterprise in Birmingham, process improvement consulting services in the UK are no longer just a luxury—they’re a core strategic enabler.

That’s where this curated list of outsourced, part-time, fractional, and virtual process improvement consultants comes in. These aren’t your cookie-cutter service providers. Each of these consultancies is led by a standout founder or CEO, and each one has their own unique footprint on the UK market. From legacy transformation work to post-pandemic digital pivots, these leaders bring deep industry experience, innovation, and—above all—radical authenticity to the field.

At Digital Reference, we believe in transparency, research-backed decisions, and cutting through the noise of generic talent solutions. That’s why our methodology for this list involved a detailed evaluation of UK-based consultancies that demonstrate impact, clarity of service, leadership credibility, and a strong virtual/remote model. We looked at LinkedIn profiles, client case studies, press mentions, and more. What emerged was this powerful cohort of transformation partners, reshaping what better looks like.

Now, meet the firms shaping operational excellence across the UK.

Featured Process Improvement Consulting Services

The SAM Club

What they do:
The SAM Club provides software asset management (SAM), licensing compliance, and process control advisory services designed to help SMEs reduce risk and unnecessary software spend.

Who they serve:
SMEs, IT leaders, and organisations navigating vendor audits and complex licensing environments.

How they work:
Through a fractional advisory model, they implement structured governance, improve visibility, and simplify licensing agreements to transform compliance into a strategic advantage.

💡 Why they stand out:

• Straight-talking, no-nonsense licensing expertise
• Fractional SAM model ideal for overstretched IT leaders
• Ability to turn compliance from burden into business asset

Bev Nicholls, Founder & Director, The SAM Club

Bev Nicholls is a seasoned software licensing expert with decades of experience. She founded The SAM Club to help businesses gain control over software risk through clarity, trust, and structured process improvement. Bev is known for simplifying complex vendor agreements and delivering practical, outcome-focused governance solutions.

Ti3 Consulting

What they do:
Ti3 Consulting delivers process-led digital transformation, business change consulting, and enterprise automation advisory services.

Who they serve:
Banks, insurance firms, government bodies, and UK enterprises undergoing digital transformation.

How they work:
They combine agile frameworks, lean design, and transformation assurance to align technology initiatives with long-term strategic value.

💡 Why they stand out:

• Multidisciplinary expertise across business change and automation
• Deep experience in regulated financial environments
• People-first transformation philosophy

Ashu Mehta, Founder, Ti3 Consulting

Ashu Mehta is a transformation specialist focused on aligning technology with purpose. With expertise spanning agile delivery, enterprise automation, and operational change, he leads Ti3 Consulting with a strong emphasis on human-centred digital evolution and sustainable value creation.

Herd Consulting

What they do:
Herd Consulting provides operational transformation, Lean Six Sigma consulting, and service design advisory.

Who they serve:
UK companies seeking collaborative, embedded process improvement support.

How they work:
Through hands-on, integrated consulting models, Herd works within teams to deliver scalable, sustainable operational change.

💡 Why they stand out:

• Strong Lean Six Sigma and operational expertise
• Embedded consulting approach that blends with client teams
• Flexible fractional and virtual delivery models

Jamie Toyne, Founder & CEO, Herd Consulting

Jamie Toyne founded Herd Consulting with the belief that great process improvement starts with listening. With deep expertise in operational transformation and service design, he delivers ethical, people-centred improvement initiatives that consistently outperform traditional consultancy models.

Vend Tech Group

What they do:
Vend Tech Group delivers operational engineering, remote diagnostics, and process optimisation consulting for the vending and automated retail sector.

Who they serve:
Vending operators, automated retail providers, and UK retail businesses.

How they work:
They apply operational analytics, inventory optimisation frameworks, and performance blueprints to improve machine uptime and profitability.

💡 Why they stand out:

• Operator-led insights grounded in real-world retail experience
• Sector-specific operational engineering expertise
• Profit-per-machine optimisation strategies

Nicholas Vazanias, Founder, Vend Tech Group

Nicholas Vazanias blends operational leadership with consultancy insight to modernise the vending and automated retail industry. His hands-on expertise enables clients to scale efficiently through data-driven performance engineering and process clarity.

Xcina Consulting

What they do:
Xcina Consulting specialises in process-led risk management, compliance advisory, and governance transformation.

Who they serve:
Financial services firms and risk-intensive industries requiring regulatory alignment.

How they work:
They integrate compliance frameworks with execution models that enable boards and leadership teams to implement measurable governance improvements.

💡 Why they stand out:

• Expertise in operational resilience and regulation
• Actionable GRC digitisation models
• Board-level strategic execution support

Lindsey Domingo, Senior Director, Xcina Consulting

Lindsey Domingo leads Xcina’s process-led risk approach with deep expertise in governance, regulation, and operational resilience. She is recognised for translating complex compliance demands into structured, real-time execution models that strengthen organisational stability.

Melium Consulting

What they do:
Melium Consulting delivers operational performance improvement, cost optimisation, and supply chain transformation advisory.

Who they serve:
Energy, construction, and manufacturing organisations seeking sustainable performance gains.

How they work:
They combine operational frameworks with commercial insight to design resilient, profit-driven process models.

💡 Why they stand out:

• 30+ years of cross-sector transformation experience
• Strong integration of operational and commercial strategy
• Focus on long-term resilience, not short-term cost cutting

Tom Pemberton, Director & Owner, Melium Consulting

Tom Pemberton brings three decades of global transformation experience across industrial sectors. His leadership at Melium Consulting focuses on building adaptable, commercially intelligent operations that strengthen profitability and long-term business performance.

Touchscreen Talent Limited

What they do:
Touchscreen Talent Limited blends operational consulting with workforce analytics and HR technology advisory.

Who they serve:
HR-led organisations and companies undergoing workforce transformation.

How they work:
They integrate people process mapping, talent analytics, and digital workforce solutions to create efficient, experience-first operations.

💡 Why they stand out:

• Unique integration of HR tech and operational change
• Experience-first talent process redesign
• Scalable remote consulting model

Simon Johnson, Founder & Director, Touchscreen Talent Limited

Simon Johnson specialises in aligning people strategy with operational efficiency. Through Touchscreen Talent Limited, he helps organisations modernise workforce systems while maintaining human-centric transformation principles.

Leadership Tribe

What they do:
Leadership Tribe provides agile transformation coaching, leadership development, and organisational change consulting.

Who they serve:
Organisations implementing agile frameworks and cultural transformation initiatives.

How they work:
They combine agile methodologies with leadership psychology and structured coaching programmes to drive sustainable behavioural change.

💡 Why they stand out:

• Certifications across SAFe, Scrum, and Agile Coaching
• Integration of mindset transformation with process change
• Online transformation bootcamps blending tech and behavioural growth

Krishna Chodipilli, Agile Coach & Change Agent, Leadership Tribe

Krishna Chodipilli leads Leadership Tribe with a focus on embedding agile thinking at both process and leadership levels. His work bridges frameworks and culture, ensuring agile transformation translates into measurable organisational impact.

Oclas Consulting

What they do:
Oclas Consulting delivers operations engineering, Lean transformation, and programme delivery advisory.

Who they serve:
London and South East organisations seeking measurable operational improvements.

How they work:
They apply rigorous Lean and Six Sigma methodologies combined with flexible advisory models ranging from project-based work to embedded fractional leadership.

💡 Why they stand out:

• Lean Six Sigma black belt leadership
• Data-driven waste identification frameworks
• Flexible engagement structures

Sheyi Lisk-Carew, Founder & Consulting Director, Oclas Consulting

Sheyi Lisk-Carew blends technical rigour with strategic storytelling to make operational improvement engaging and measurable. His expertise across finance, supply chain, and programme delivery enables clients to build repeatable, scalable performance systems.

Skyward Aviation Insights

What they do:
Skyward Aviation Insights specialises in airline operational performance optimisation, safety process improvement, and predictive aviation analytics.

Who they serve:
Airlines and aviation organisations seeking operational clarity and safety enhancement.

How they work:
They leverage predictive models, operational diagnostics, and system-wide data analysis to improve ground operations, crew scheduling, and flight risk management.

💡 Why they stand out:

• Deep aviation operations expertise
• Predictive, data-driven improvement models
• High-stakes safety and cost optimisation focus

Aaron Bricker, CEO / Principal Consultant, Skyward Aviation Insights

Aaron Bricker brings an operator’s mindset to aviation consulting. Through Skyward Aviation Insights, he translates complex flight and ground risk into actionable system-wide improvements that strengthen both safety performance and operational profitability.

The Future of UK Operations—and Digital Reference

From vending machines to aviation, licensing to leadership, these UK-based process improvement leaders are showing what it means to be agile, strategic, and people-first. They represent a powerful shift toward consulting that is transparent, accessible, and grounded in lived experience.

At Digital Reference, we’re proud to spotlight them—not as just experts, but as real people doing exceptional work. We’re building the future of the talent ecosystem through our video resume platform and reference-checking tools, so hiring teams and founders alike can connect faster, better, and more honestly.

Explore more about our tools here:

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Here’s to building smarter, bolder, and more human companies — together.

Written by the Digital Reference editorial team. We spotlight the minds behind the strategies—empowering the advisors, planners, and problem-solvers who shape the future of business.

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