Best Virtual Assistant Services in Australia

Australia-Based Virtual Assistant Services

Australia’s business landscape is increasingly powered by lean, agile teams, and virtual assistants are at the heart of that shift. Whether you’re a startup founder, coach, consultant, or executive, delegating admin tasks to a trusted virtual assistant is often the most cost-effective way to scale operations without sacrificing time or quality. More than just support staff, today’s VAs act as strategic partners, handling everything from client communication and social media management to bookkeeping and project coordination. Their flexibility allows businesses to tap into global talent pools, access specialized skills on demand, and adapt quickly to changing priorities. In a market where efficiency and speed can make or break success, virtual assistants are becoming indispensable to Australia’s modern workforce.

We've curated a research-driven and client-verified list of the most trusted virtual assistant services in Australia. Each agency featured here delivers exceptional service, strong leadership, and localized expertise for Australian professionals.

Methodology: How We Chose These Australia-Based Virtual Assistant Services

This list isn’t a ranking. It’s a curated selection of standout agencies across the country, each chosen using our radically transparent methodology:

🔎 Research-Driven: Evaluated based on real case studies, public frameworks, and documented results.

📊 Client-Reviewed: Selected agencies with authentic client testimonials and a track record of delivering ROI.

🌍 Location-Based: All founders and teams are based in Australia, providing direct cultural and timezone alignment.

🌟 Australia-Based Virtual Assistants - Provider Spotlights

Virtual Assist Services

What they do:
Offers general admin, digital support, and customer service solutions for small business owners and solopreneurs.

Who they work with:
Australian entrepreneurs, creatives, and SMBs who need hands-on daily support.

Operating Model:
Flexible support packages designed around client lifestyle and workflow needs.

💡 Why they stand out:

✍️ Tailored support packages for each client’s business style

📞 Customer service integration for online businesses

🎨 Experience working with creatives and wellness professionals

Amber Ahern, Founder & Owner of Virtual Assist Services

Amber brings a background in creative industries and operations management, having worked with numerous wellness brands and solopreneurs. She’s known for her calm, client-first leadership style, building strong relationships and streamlined workflows for long-term success.

Assist By Sara

What they do:
Specializes in social media scheduling, admin support, and calendar management for online service providers.

Who they work with:
Coaches, consultants, and small business owners seeking creative and professional admin help.

Operating Model:
Combines creative content skills with traditional admin services for a hybrid support experience.

💡 Why they stand out:

💬 Strong focus on relationship-based businesses

📅 Expert in managing multiple calendars and tools

🎯 Works with clarity and accountability

Sara Ilton, Founder & Virtual Personal Assistant of Assist By Sara

Sara blends her background in marketing support with virtual admin services to offer a uniquely holistic experience. Known for her attention to detail and client transparency, she thrives on helping professionals stay on track and fully supported.

The Virtual Cooee

What they do:
Offers high-level VA support across admin, content planning, and strategy implementation.

Who they work with:
Service providers, agencies, and consultants.

Operating Model:
A team-led VA agency that provides support across multiple time zones with a collaborative model.

💡 Why they stand out:

🌟 Team of multi-skilled VAs

🛠️ Tech-savvy and systems-oriented

💼 Experience supporting online business operations at scale

Elizabeth (Libby) Roesner, Co-Founder & Business Owner of The Virtual Cooee

Elizabeth (Libby) Roesner is an experienced Virtual Assistant with a diverse background in stakeholder engagement, events management, grant writing, marketing, and administrative support. Passionate about empowering regional communities, she leverages her skills in graphic design, data analysis, and business administration to help rural organisations and business owners operate efficiently, all while embracing the flexibility of working remotely through technology..

Emily Sinderberry, Co-Founder of The Virtual Cooee 

Emily Sinderberry is a dedicated Virtual Assistant passionate about supporting rural and regional businesses across Australia. Combining her community involvement and hands-on farming experience with online service delivery, she provides personalised, results-driven support to help business owners succeed.

My Cloud Assistant

What they do:
Provides full-service outsourcing including VA support, recruitment, and tech onboarding.

Who they work with:
Australian SMEs looking for a blend of outsourced admin and operations consulting.

Operating Model:
Pairs VAs with businesses based on a rigorous needs-matching process and provides ongoing oversight.

💡 Why they stand out:

🔍 Expert in offshore VA hiring with Australian oversight

🧑‍💼 Dedicated account managers for every client

📈 Focus on operational efficiency and growth

David Thompson, Co-Founder, CEO & Chairman of My Cloud Assistant

David Thompson is a seasoned executive with over 30 years of board-level and leadership experience across IT sales, professional services, and the defence industry. Known for building high-performing teams across the Asia Pacific and Japan, he exemplifies how strategic leadership and strong communication skills can drive organizational success.

Janiene Ayre, Co-Founder & Shareholder of My Cloud Assistant

Janiene Ayre is a successful businesswoman with deep expertise in business practices and human resources. Known for her supportive and inspiring leadership, she develops team skills, maintains confidentiality, and fosters an optimistic and motivated work environment.

VA Australia

What they do:
Provides day-to-day admin support, CRM management, and bookkeeping services.

Who they work with:
Professional services firms, consultants, and e-commerce owners.

Operating Model:
Focused on building long-term VA relationships with Australian businesses.

💡 Why they stand out:

💻 Bookkeeping and CRM support in one package

👩‍💼 Highly experienced VAs trained in local systems

📎 Ideal for long-term, retainer-based clients

Nicole Brady, Founder & Owner of VA Australia

Nicole has worked in corporate operations and compliance, bringing high-level rigor to her VA agency. She’s known for developing long-term, trust-based partnerships with clients and ensuring her team provides consistent, detail-oriented support.

ProfitAbility Virtual Assistance

What they do:
Offers business support, admin services, and project-based assistance for busy professionals.

Who they work with:
Consultants, therapists, and creative entrepreneurs.

Operating Model:
Specializes in profit-focused delegation, aligning support with business goals.

💡 Why they stand out:

💡 Business-growth aligned support model

📈 Supports consultants and therapists in scaling operations

🧾 Clear systems for project tracking and accountability

Kylie Ufer, Founder & Director of ProfitAbility Virtual Assistance

Kylie is a systems strategist turned VA, known for helping clients optimize backend operations and focus on high-impact work. She combines strategic thinking with hands-on admin support for a complete service experience.

AS Virtual Solutions

What they do:
Provides admin, document formatting, and online system support.

Who they work with:
Legal professionals, NDIS providers, and small business owners.

Operating Model:
Highly detail-oriented support with industry-specific compliance awareness.

💡 Why they stand out:

🧾 Specialized in NDIS and legal admin support

⚙️ Experienced in compliance-heavy environments

🖇️ Reliable and repeatable processes

Adele Stewart, Founder, Owner & Independent Consultant of AS Virtual Solutions

Adele’s background in NDIS administration and document support makes her one of the most detail-oriented providers in the VA space. She’s known for her precision, process integrity, and client dedication.

Winowin Consulting

What they do:
Offers virtual admin, HR support, and operational process consulting.

Who they work with:
Startups, scale-ups, and corporate teams.

Operating Model:
Combines strategic operations consulting with virtual implementation support.

💡 Why they stand out:

🧠 Blends HR and admin support

⚖️ Ideal for growing teams with compliance needs

🛠️ Hands-on operational planning and execution

Nadia Omair, Founder of Winowin Consulting

Nadia has a background in corporate HR and organizational design, bringing a strategic edge to every VA project. Her firm is known for helping businesses transition from startup chaos to structured scale.

Virtual Team Australia

What they do:
Offers full-service virtual assistant staffing, including admin, customer service, and project management.

Who they work with:
Agencies, retailers, and service providers across Australia.

Operating Model:
A team-based model offering flexible, pre-vetted VA support for companies needing coverage across functions.

💡 Why they stand out:

🌐 Team model for comprehensive coverage

🧩 Flexible resourcing based on growth needs

📊 Specialized in ongoing business admin management

Lauren Davidson, Founder, Director & Virtual Assistant of Virtual Team Australia

Lauren leads with a background in business operations and team leadership, creating an agency that’s focused on accountability, ease of onboarding, and quality control. She’s known for matching businesses with highly reliable assistants.

Offsiters Virtual Assistants

What they do:
Provides creative and admin support, including content scheduling, data entry, and basic bookkeeping.

Who they work with:
Creative professionals, startups, and solopreneurs.

Operating Model:
Offers flexible, hourly support tailored to each project or business phase.

💡 Why they stand out:

🎨 Creative industry support

💻 Blends admin with light digital marketing tasks

🔄 Perfect for project-based and ad hoc needs

Sarah Tumbers, Founder of Offsiters Virtual Assistants

Sarah is known for her creative-business friendly approach, making Offsiters a go-to for freelancers and content-driven businesses. Her leadership is grounded in flexibility, reliability, and honest client communication.

Transforming Australian Businesses: How Virtual Assistant Services Drive Growth and Efficiency

Virtual assistant services in Australia have become an indispensable support system for entrepreneurs, consultants, and small to mid-sized businesses seeking flexible and tailored solutions. Their services range from admin support, bookkeeping, and CRM management to creative content scheduling, customer service, and strategic operations consulting. Many providers stand out by specializing in niche industries such as wellness, legal, or NDIS, ensuring compliance-ready and detail-driven results. Their models emphasize adaptability whether hourly, project-based, or long-term retainer, giving businesses freedom to scale with confidence. By blending technical expertise with relationship-focused service, these virtual assistants drive efficiency, growth, and sustainability across the Australian business landscape.

At Digital Reference, radical authenticity is more than an idea, it’s the foundation that turns surface-level information into actionable clarity. Its importance lies in helping professionals make sharper, more confident decisions grounded in real insight rather than generic advice.

Gain deeper insights into how professionals and businesses navigate evolving challenges and opportunities. Explore more from Digital Reference:

• Best Ecommerce Consulting Services in Australia
• Best ERP Consulting Services in Australia
• Best Online Marketplace Consulting Services in Australia
• Best Entertainment & Media Consulting Services in Australia

Virtual assistant services highlight how businesses thrive when they have access to flexible expertise and trusted support. In the same way, navigating today’s professional world requires a resource that filters through uncertainty with precision and focus. A guide that brings together actionable perspectives across industries is essential for those who want to move forward with clarity. Access a comprehensive guide of actionable insights and strategic perspectives, all available here at Digital Reference.