Operations Professionals: Insights & Resources

Best Online Trust & Safety Consulting Services in the UK

Ryan Stevens
September 4, 2025
All Insights
Operations Professionals: Insights & Resources

Best Online Trust & Safety Consulting Services in the UK

UK Online Trust & Safety Consultants

As digital platforms grow increasingly central to personal connections, commerce, and information exchange, online trust and safety have become vital priorities for UK businesses. From dating apps and social networks to educational platforms and marketplaces, ensuring user security, content integrity, and compliance with evolving UK and EU regulations is non-negotiable.

This curated list highlights trusted, research-driven, and client-reviewed Online Trust & Safety Consulting Services in the UK consultancies deeply familiar with the unique UK regulatory environment and market needs. These specialists help platforms build safer, more transparent, and user-centric online spaces.

Methodology: How We Chose These UK-based Online Trust & Safety Consulting Services

Our rigorous selection criteria included:

🔍 Research-driven: Verified client successes, frameworks, and documented improvements in user safety and regulatory compliance.

📊 Client-reviewed: Genuine feedback demonstrating measurable ROI and operational impact.

📍 Location-based: UK-based agencies and founders with strong roots in local legislation and market dynamics.

This methodology ensures the list features consultancies that combine authentic expertise with actionable business outcomes.

🌟 Online Trust & Safety Consultants in the United Kingdom - Provider Spotlights

Illuminate Tech

What they do:
Provide cybersecurity and trust & safety consulting specializing in risk assessments, incident response, and secure platform design.

Who they work with:
UK-based SMEs, startups, and mid-market companies across finance and technology sectors.

Operating model:
Holistic security consulting blending technical audits with strategic advisory.

💡 Why they stand out:

  • 🔍 In-depth cybersecurity and trust & safety expertise

  • 🚨 Proven incident response frameworks

  • 📊 Tailored risk management strategies
George Billinge, Founder of Illuminate Tech

George Billinge is a cybersecurity specialist committed to helping businesses build resilient, secure digital platforms. George’s leadership emphasizes actionable security that supports trust and compliance.

Outstream Consulting

What they do:
Trust & safety consulting focused on content moderation strategy, policy development, and compliance advisory.

Who they work with:
Digital platforms, publishers, and media companies in the UK.

Operating model:
Strategy-first consulting with hands-on operational guidance and training.

💡 Why they stand out:

  • 📋 Experienced content policy consultants

  • 🛠️ Operational moderation support

  • 🔍 Compliance-driven frameworks
Allison Allen, Founder & Director of Outstream Consulting

Allison Allen is a content moderation veteran known for her practical frameworks and collaborative consulting style. Allison focuses on empowering clients to build sustainable trust & safety operations.

LoveSaid

What they do:
Support survivors of online abuse and provide expert advice on digital safety, with an emphasis on dating and relationship platforms.

Who they work with:
Dating sites, online support organizations, and advocacy groups.

Operating model:
Community-focused consulting combining survivor advocacy, education, and policy advisory.

💡 Why they stand out:

  • ❤️ Specialist in abuse prevention on dating platforms

  • 🗣️ Strong survivor advocacy and support

  • 📚 Educational program development
Cecilie Fjellhøy, Co-Founder of LoveSaid

Cecilie Fjellhøy is a survivor advocate and consultant focused on transforming online dating safety through education and community engagement.

Anna Rowe, Co-Founder of LoveSaid

Anna Rowe is a dedicated advocate and educator on romance fraud, driven by her personal experience and committed to empowering others through awareness, prevention, and support initiatives.

SO Training & Consulting

What they do:
Deliver safeguarding training, policy development, and trust & safety advisory with a focus on children and vulnerable adults online.

Who they work with:
Schools, nonprofits, and digital platforms require compliance and training solutions.

Operating model:
Engaging training combined with expert policy consulting.

💡 Why they stand out:

  • 🎓 Specialist safeguarding training

  • 🛡️ Comprehensive policy development

  • 🤝 Community and organizational engagement
Sally O'Donnel, Founder & Director of SO Training & Consulting

Sally O'Donnel is a safeguarding expert known for impactful training and community engagement programs. Sally emphasizes empowering organizations to create safer online environments.

Building Safer Digital Spaces: Leading Online Trust & Safety Consulting in the UK

Online trust and safety consulting services in the UK focus on creating secure, compliant digital environments through advanced fraud prevention, content moderation, and user protection strategies. Their services leverage AI, behavioral analytics, geolocation verification, and cybersecurity expertise to support platforms ranging from dating apps to fintech and social networks. These providers emphasize collaborative policy development, training, and advocacy to safeguard vulnerable users, ensuring compliance with regulatory standards and promoting responsible digital interactions. Their comprehensive, client-centered approaches empower organizations to effectively manage risks and build user trust in an evolving online landscape.

At Digital Reference, radical authenticity means delivering technology insights rooted in genuine expertise and clear outcomes, enabling professionals to build trust and navigate complex challenges with confidence. This approach is essential for leaders who demand transparency and practical guidance to achieve lasting success in dynamic digital environments.

To deepen your knowledge and uncover actionable insights. Explore more from Digital Reference:

For organizations dedicated to maintaining integrity and achieving success in the digital space, this provides essential expertise and reliable insights. By prioritizing transparency and tangible results, it helps drive well-informed decisions. Access valuable strategies and expert advice at Digital Reference.

Subscribe to our newsletter

We'd love to have you follow our journey, learn about to new features and functionality, and get access to talent ecosystem news.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Related posts

Explore Digital Reference to discover what leading professionals in your field are working on and uncover the humans behind the work.