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Brad Hayden

Brad Hayden

Founder & Fractional CRO in Austin, TX, USA

Brad Hayden is a Fractional Chief Revenue Officer and Community Builder with over 20 years of experience scaling revenue operations, go-to-market strategy, and cross-functional sales teams inside some of the most demanding retail, technology, and consumer environments in the world. His career spans Dell Technologies, Amazon, Herjavec Group, and Startups, and today he channels that enterprise-grade discipline into Silver Sharps, the fractional GTM and RevOps studio he founded to give growth-stage companies and nonprofits access to senior revenue leadership.

About Brad

Austin, TX, USA
Founder & Fractional CRO
Silver Sharps

Function Experience More information about Function Experience

44% Revenue & Sales
44% Operations
11% Supply Chain & Logistics

Industry Experience More information about Industry Experience

22% Sports
22% Consumer Products
11% Cybersecurity
11% Non-profit
11% Technology
11% Hospitality & Leisure
11% SaaS

Commitment Experience More information about Commitment Experience

44% Employee
22% Founder
11% Freelancer
11% Business Owner
11% Contractor

Accomplishments

Built RevOps Efficiencies at Herjavec Group That Strengthened the Company Ahead of Its 2022 Merger

Director of Business Development, Enterprise
Herjavec Group
July 2019 - March 2020

Summary

Led a global BDR team of 10 at Herjavec Group, optimizing enterprise cybersecurity lead generation. Co-developed RevOps tools and CRM workflows directly with CEO Robert Herjavec and Sales Directors, delivering substantial efficiency gains. That operational foundation contributed to the company's growth trajectory ahead of its 2022 merger with Fishtech Group (backed by Apax Partners) to form Cyderes, a leading cybersecurity managed services provider.

Co-Founder of the Women's Division, National Gay Basketball League

Co-Founder
National Gay Basketball Association
January 2017 - February 2019

Summary

Co-founded the Women's Division of the National Gay Basketball League, extending inclusive competitive basketball access nationally beyond historically men's/co-ed formats. Worked within an existing national governance structure to build buy-in from leadership and city chapters for a division that didn't previously exist. Complements his Austin Gay Basketball League and Volleyball Austin work, adding national-level community-building range. Send founding year/role/scope to strengthen this entry.

Co-Founder of Local Community Sports Org Promoting Inclusive Basketball to All Skill Levels

Co-Founder & Commissioner
Austin Gay Basketball League
February 2010 - August 2014

Summary

Co-founded the Austin Gay Basketball League, a 100%-volunteer 501(c)(3) nonprofit giving the Central Texas LGBTQIA+ community and allies an inclusive, competitive place to play basketball. As Commissioner, built the season schedule, recruited officials, secured court partnerships, and designed tiered divisions balancing inclusion with real competition. Still active and volunteer-run today, proof of the durable governance and culture built at founding — leadership and community-building skills that transfer directly to client engagements.

Gold Award Winner — Supply Chain & Inventory Optimization for a $2B Business Unit

Senior Demand Planner / Sales Operations & Enablement, Dell Technologies
Dell Technologies
October 2014 - January 2016

Summary

Earned a company-wide Gold Award at Dell Technologies for overhauling supply and inventory planning for a $2B business unit, boosting workflow efficiency 30% during hyper-growth demand. Delivered 96% forecast accuracy and $1M+ in operational savings across a $1B consumer retail portfolio by building cross-functional forecasting discipline across manufacturing, logistics, and sales — reducing both stockout risk and excess inventory at scale.

Scaled a Strategic Enterprise Account 50% Year-Over-Year to Become the Company's Largest Account

Strategic Sr. Demand Planning Account Manager
Dell Technologies
January 2016 - December 2018

Summary

Grew a single strategic Enterprise retail account 50% year-over-year into the company's largest revenue relationship company-wide. Built CPFR-based forecasting trust with the retailer's planning team, enabling aggressive growth commitments without service failures. Orchestrated manufacturing, logistics, and sales functions to scale alongside the account, regularly reporting growth performance and strategy directly to senior leadership.

Curated and Co-Hosted Top-Rated Airbnb Rental in Market

Co-Host / Superhost
Airbnb
April 2022 - May 2025

Summary

Top 5% Airbnb Superhost for 3 consecutive years (2022-2025), curating and co-hosting the #1-rated 5-bedroom value rental in Bowling Green, KY. Maintained a 4.98 rating across 81 reviews through disciplined pricing, guest experience systems, and continuous improvement. Demonstrates the same operational consistency and customer-experience discipline Brad applies to enterprise revenue operations, proof his builder instinct extends into hands-on ownership, not just advisory work.

Defragmented and Scaled Amazon's Direct-Response TV Program for Blink Home Security

Sales Program Manager, Direct to Consumer (DRTV), Amazon
Blink Home Securty, an Amazon Company
May 2022 - March 2024

Summary

Earned a company-wide Gold Award at Dell Technologies for overhauling supply and inventory planning for a $2B business unit, boosting workflow efficiency 30% during hyper-growth demand. Delivered 96% forecast accuracy and $1M+ in operational savings across a $1B consumer retail portfolio by building cross-functional forecasting discipline across manufacturing, logistics, and sales — reducing both stockout risk and excess inventory at scale.

Head of Sales (Freelance) — Built Direct-to-Consumer Sales Engine for an AI-Powered FinTech Startup

Head of Inside Sales
iFlip Invest
August 2020 - May 2022

Summary

Served as freelance Head of Inside Sales at iFlip Invest, an AI-powered fintech startup, building its direct-to-consumer sales strategy from the ground up and meeting ambitious revenue targets. Led the go-to-market strategy supporting iFlip's Series A raise. Demonstrates fractional/freelance sales leadership range at an early-stage startup, complementing enterprise-scale Dell and Amazon experience, the same fractional operating model Brad now runs formally through Silver Sharps.

Co-Founder of Central Texas Inclusive Volleyball Community Organization

Co-Founder
Volleyball Austin
March 2012 - August 2014

Summary

Co-founded Volleyball Austin, a 100%-volunteer 501(c)(3) nonprofit giving the Central Texas LGBTQIA+ community and allies inclusive, competitive recreational volleyball. Built venue partnerships, season and division structure, and a volunteer leadership bench of captains and organizers with succession planning. Cross-promoted with sister nonprofits to strengthen the broader community ecosystem. Still active today, run entirely by volunteers, years after founding — durable organization-building at zero budget.

References

Brad hasn't added any references yet

Experience

Herjavec Group

Business Development

Led a global BDR team of 10 at Herjavec Group, optimizing enterprise cybersecurity lead generation. Co-developed RevOps tools and CRM workflows directly with CEO Robert Herjavec and Sales Directors, delivering substantial efficiency gains. That operational foundation contributed to the company's growth trajectory ahead of its 2022 merger with Fishtech Group (backed by Apax Partners) to form Cyderes, a leading cybersecurity managed services provider.

National Gay Basketball Association

Program Management (PMO)

Co-founded the Women's Division of the National Gay Basketball League, extending inclusive competitive basketball access nationally beyond historically men's/co-ed formats. Worked within an existing national governance structure to build buy-in from leadership and city chapters for a division that didn't previously exist. Complements his Austin Gay Basketball League and Volleyball Austin work, adding national-level community-building range. Send founding year/role/scope to strengthen this entry.

Austin Gay Basketball League

Lean Operations

Co-founded the Austin Gay Basketball League, a 100%-volunteer 501(c)(3) nonprofit giving the Central Texas LGBTQIA+ community and allies an inclusive, competitive place to play basketball. As Commissioner, built the season schedule, recruited officials, secured court partnerships, and designed tiered divisions balancing inclusion with real competition. Still active and volunteer-run today, proof of the durable governance and culture built at founding — leadership and community-building skills that transfer directly to client engagements.

Dell Technologies

Inventory & Materials Management

Earned a company-wide Gold Award at Dell Technologies for overhauling supply and inventory planning for a $2B business unit, boosting workflow efficiency 30% during hyper-growth demand. Delivered 96% forecast accuracy and $1M+ in operational savings across a $1B consumer retail portfolio by building cross-functional forecasting discipline across manufacturing, logistics, and sales — reducing both stockout risk and excess inventory at scale.

Dell Technologies

Revenue Operations (RevOps)

Grew a single strategic Enterprise retail account 50% year-over-year into the company's largest revenue relationship company-wide. Built CPFR-based forecasting trust with the retailer's planning team, enabling aggressive growth commitments without service failures. Orchestrated manufacturing, logistics, and sales functions to scale alongside the account, regularly reporting growth performance and strategy directly to senior leadership.

Airbnb

Customer Experience (CX)

Top 5% Airbnb Superhost for 3 consecutive years (2022-2025), curating and co-hosting the #1-rated 5-bedroom value rental in Bowling Green, KY. Maintained a 4.98 rating across 81 reviews through disciplined pricing, guest experience systems, and continuous improvement. Demonstrates the same operational consistency and customer-experience discipline Brad applies to enterprise revenue operations, proof his builder instinct extends into hands-on ownership, not just advisory work.

Blink Home Securty, an Amazon Company

Program Management (PMO)

Earned a company-wide Gold Award at Dell Technologies for overhauling supply and inventory planning for a $2B business unit, boosting workflow efficiency 30% during hyper-growth demand. Delivered 96% forecast accuracy and $1M+ in operational savings across a $1B consumer retail portfolio by building cross-functional forecasting discipline across manufacturing, logistics, and sales — reducing both stockout risk and excess inventory at scale.

iFlip Invest

GTM Operations

Served as freelance Head of Inside Sales at iFlip Invest, an AI-powered fintech startup, building its direct-to-consumer sales strategy from the ground up and meeting ambitious revenue targets. Led the go-to-market strategy supporting iFlip's Series A raise. Demonstrates fractional/freelance sales leadership range at an early-stage startup, complementing enterprise-scale Dell and Amazon experience, the same fractional operating model Brad now runs formally through Silver Sharps.

Volleyball Austin

Program Management (PMO)

Co-founded Volleyball Austin, a 100%-volunteer 501(c)(3) nonprofit giving the Central Texas LGBTQIA+ community and allies inclusive, competitive recreational volleyball. Built venue partnerships, season and division structure, and a volunteer leadership bench of captains and organizers with succession planning. Cross-promoted with sister nonprofits to strengthen the broader community ecosystem. Still active today, run entirely by volunteers, years after founding — durable organization-building at zero budget.

Skills

Revenue Operations (RevOps) Tooling & Process Design CRM Workflow Optimization Business Development & Lead Generation Strategy Global Team Leadership (BDR Management) Executive Partnership & Founder-Level Collaboration Enterprise Sales Process Efficiency National Nonprofit & Governance Structuring Inclusive Sports Program Expansion Cross-Chapter Stakeholder Alignment Policy & Eligibility Framework Design Advocacy & Representation Multi-Level Community Building (Local to National) Nonprofit Governance & 501(c)(3) Leadership Community Program Development Volunteer Recruitment & Management League Operations & Scheduling Partnership & Facility Relations Inclusive & DEI-Centered Program Design Demand & Supply Planning Inventory & Channel Optimization Cross-Functional Process Redesign Data-Driven Forecasting & Analytics Enterprise Supply Chain Operations Change Management at Scale Strategic & Enterprise Account Management Revenue Growth Strategy Collaborative Planning, Forecasting & Replenishment (CPFR) Cross-Functional Sales & Supply Chain Orchestration Executive Relationship Management & Reporting Revenue Forecasting & Analytics Hospitality Operations & Guest Experience Management Small Business Pricing & Market Positioning Customer Satisfaction & Reputation Management Property & Turnover Logistics Management Continuous Improvement & Feedback-Driven Iteration Independent Business Ownership & Operations Program Defragmentation & Systems Redesign Evergreen Content & Multi-Model Monetization Strategy P&L Ownership & Management Direct-Response TV (DRTV) & Infomercial Production Cross-Functional Supply Chain & CPFR Advisory Program Lifecycle & Annual Planning Alignment Freelance & Fractional Sales Leadership Direct-to-Consumer (DTC) Sales Strategy Series A Go-to-Market Strategy AI/FinTech Product Positioning Revenue Target Attainment in Early-Stage Startups Startup Sales Motion Design (0-to-1) Nonprofit Founding & Governance Community Building & Membership Growth Event & League Operations Volunteer Leadership Development & Succession Venue & Partnership Relations Inclusive Culture & Conflict Resolution