Delivered management consulting services
Management Consultant
CGI Federal
August 2010 - September 2011
Summary
Dallas Shields
Founder & Principal Consultant in Washington, DC, USA
Idependent management consultant helping organizations navigate complex transformation. After 15+ years leading transformation and change initiatives across Big 4 consulting, federal government, healthcare, and Fortune 500 environments, I've moved into independent consulting — partnering directly with organizations on the programs that matter most to their leadership teams.
About Dallas
Washington, DC, USA
Founder & Principal Consultant
Function Experience More information about Function Experience
40%
HR & People
30%
Strategy
20%
Operations
10%
Revenue & Sales
Industry Experience More information about Industry Experience
60%
Professional Services
20%
Food & Beverage
10%
Education
10%
Insurance
Commitment Experience More information about Commitment Experience
90%
Employee
10%
Business Advisor
Accomplishments
Designed governance for $235M Hurricane Sandy grant program
Senior Management Consultant; Advisory Services
PwC
October 2011 - September 2015
Summary
Skills Demonstrated
Impact
Directed Workplace of the Future across 17 offices
Senior Management Consultant, Advisory Services
Ernst & Young (EY)
September 2015 - August 2018
Summary
Skills Demonstrated
Impact
Delivered change strategies for 80k-user financial program
Senior Management Consultant; Customer Experience Team Lead
CGI Federal
May 2019 - April 2021
Summary
Skills Demonstrated
Impact
Business Transformation & Corporate Strategy Advisor
Founder & Managing Principal, Transformation & Strategy Advisory
Shields Strategies, LLC
August 2026 - Present
Summary
Skills Demonstrated
Impact
Redesigned HR Power BI dashboard achieving 95% satisfaction
Manager; Change Management and Strategy
Nestlé U.S.A.
August 2021 - October 2023
Summary
Skills Demonstrated
Impact
Managed customer success operations and engagements
Customer Success Manager
HotChalk
December 2007 - August 2009
Summary
Skills Demonstrated
Impact
Consolidated 577 job codes into 125 across factories
Program Manager; Strategic Initiatives
Nestlé U.S.A.
October 2023 - April 2026
Summary
Skills Demonstrated
Impact
Led change management for enterprise IT transformations
Manager, Organizational Change Management and Process Improvement
CareFirst BlueCross BlueShield
August 2018 - May 2019
Summary
Skills Demonstrated
Impact
Led CX and change for 80,000-user federal ERP activation
Director of Consulting; Customer Experience
CGI Federal
May 2021 - August 2021
Summary
Skills Demonstrated
Impact
References
Dallas hasn't added any references yet
Experience
CGI Federal
Project Management
Function: Operations • Industry: Professional Services • Type: Employee
PwC
Change Management
Function: HR & People • Industry: Professional Services • Type: Employee
Ernst & Young (EY)
Digital Transformation Strategy
Function: Strategy • Industry: Professional Services • Type: Employee
CGI Federal
Change Management
Function: HR & People • Industry: Professional Services • Type: Employee
Shields Strategies, LLC
Business Strategy
Function: Strategy • Industry: Professional Services • Type: Business Advisor
Nestlé U.S.A.
Change Management
Function: HR & People • Industry: Food & Beverage • Type: Employee
HotChalk
Customer Success
Function: Revenue & Sales • Industry: Education • Type: Employee
Nestlé U.S.A.
Program Management (PMO)
Function: Operations • Industry: Food & Beverage • Type: Employee
CareFirst BlueCross BlueShield
Change Management
Function: HR & People • Industry: Insurance • Type: Employee
CGI Federal
Corporate Strategy
Function: Strategy • Industry: Professional Services • Type: Employee