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Dallas Shields

Dallas Shields

Enterprise Transformation Leader | Management Consultant in Washington, DC, USA

After 15+ years leading transformation and change initiatives across Big 4 consulting, federal government, healthcare, and Fortune 500 environments, I've moved into independent consulting — partnering directly with organizations on the programs that matter most to their leadership teams.

About Dallas

Washington, DC, USA
Enterprise Transformation Leader | Management Consultant

Function Experience More information about Function Experience

36% HR & People
27% Operations
18% Strategy
9% Revenue & Sales
9% Marketing

Industry Experience More information about Industry Experience

36% Professional Services
18% Healthcare & Medical
18% Consumer Packaged Goods (CPG)
9% Consulting
9% Technology
9% Financial Services

Commitment Experience More information about Commitment Experience

82% Employee
9% Advisor
9% Consultant

Accomplishments

Advised CTO on enterprise transformation & change

Business Transformation & Corporate Strategy Advisor
Healthcare Management Consulting Firm (Confidential Engagement)
August 2026 - Present

Summary

Directed CX and change for 80,000-user ERP program

Director of Consulting; Customer Experience
CGI
May 2019 - August 2021

Summary

Consultant to various clients spanning Federal and Private

Senior Management Consultant; Advisory Services
PwC
October 2011 - September 2015

Summary

Navigated complex enterprise transformation programs

Independent Management Consultant — Business Transformation & Corporate Strategy
Shields Strategies
August 2026 - Present

Summary

Rolled out HR Power BI dashboard with 95% satisfaction

Manager, Change Management & Strategy
Nestlé
August 2021 - October 2023

Summary

Implemented change & process practices for IT initiatives

Manager, Organizational Change Management and Process Improvement
CareFirst BlueCross BlueShield
August 2018 - May 2019

Summary

Provided management consulting for public sector clients

Management Consultant
CGI
August 2010 - September 2011

Summary

Managed customer success and client relationships

Customer Success Manager
HotChalk, Inc.
December 2007 - August 2009

Summary

Consultant to several Fortune 100 Financal Services Orgs

Senior Management Consultant; Advisory Services
EY
September 2015 - August 2018

Summary

Supported marketing initiatives as Associate Intern

Marketing Associate Intern
AXA Financial
December 2006 - December 2007

Summary

HR Transformation leader driving strategic programs

Program Manager; Strategic Initiatives
Nestlé
October 2023 - April 2026

Summary

References

Dallas hasn't added any references yet

Experience

Healthcare Management Consulting Firm (Confidential Engagement)

Digital Transformation Strategy

Function: Strategy • Industry: Healthcare & Medical • Type: Advisor

CGI

Change Management

Function: HR & People • Industry: Consulting • Type: Employee

PwC

Program Management (PMO)

Function: Operations • Industry: Professional Services • Type: Employee

Shields Strategies

Digital Transformation Strategy

Function: Strategy • Industry: Professional Services • Type: Consultant

Nestlé

Change Management

Function: HR & People • Industry: Consumer Packaged Goods (CPG) • Type: Employee

CareFirst BlueCross BlueShield

Change Management

Function: HR & People • Industry: Healthcare & Medical • Type: Employee

CGI

Business Operations

Function: Operations • Industry: Professional Services • Type: Employee

HotChalk, Inc.

Customer Success

Function: Revenue & Sales • Industry: Technology • Type: Employee

EY

Change Management

Function: HR & People • Industry: Professional Services • Type: Employee

AXA Financial

Brand Marketing

Function: Marketing • Industry: Financial Services • Type: Employee

Nestlé

Program Management (PMO)

Function: Operations • Industry: Consumer Packaged Goods (CPG) • Type: Employee