Elizabeth Lemoine

Led organization-wide selection and implementation of Salesforce CRM, improving data integrity and program tracking across departments. Directed international operational expansion, scaling Microsoft 365 infrastructure to support new entities in the UK, Australia, and the US. Established legal, financial, and compliance frameworks across three international entities. Designed integrated HR, finance, and operations systems and authored governance manuals and board policies adopted globally.

Led cross-functional operations for a global ministry organization operating across 100+ countries. Selected and implemented ClickUp as the organization-wide project management platform across six departments. Directed a Salesforce-integrated multilingual digital platform enabling cross-regional reporting and benchmarking. Oversaw a portfolio of 50–100 initiatives annually, managing budgets, vendors, and cross-functional teams while maintaining governance and compliance across multiple legal entities.

Founded Northlight Advisory Services, a fractional COO and AI advisory practice based in Halifax, Nova Scotia. Built and shipped three production AI tools — Northlight Vault, Northlight Meetings, and Northlight OS — each with published case studies demonstrating hands-on implementation. Works with small and mid-sized businesses to integrate AI into operations: reducing manual work, improving output quality, and building infrastructure that scales without burning people out.