Loading...

Mark Ridgeon

Mark Ridgeon

Fractional COO in London, UK

I rebuild the operating system behind growing companies. Fractional COO for founder-led SaaS, technology and service businesses. I step in when sales has outrun delivery, too many decisions still sit with the CEO, the numbers arrive after the decision, or AI has produced demos rather than something the team can run. Engagements include 90-day operating resets, ongoing fractional COO, and AI workflow builds.

About Mark

London, UK
Fractional COO

Function Experience More information about Function Experience

80% Operations
20% Product

Industry Experience More information about Industry Experience

40% Consumer Services
20% SaaS
20% Media
20% Advertising & Marketing

Commitment Experience More information about Commitment Experience

60% Founder
40% Employee

Accomplishments

Fractional COO

Fractional COO
ClimateWorks
July 2019 - December 2025

Summary

Operations support, automation, AI integration, website and platform development, ICPs, full project management, tasking and outreach for ClimateWorks.

Need4Feed

CEO
Need4Feed
January 2014 - March 2017

Summary

Grew turnover from £600k to £12m and customers from 300 to 7,000 within two years, with a personal £600k quarterly sales quota.

Eclipse / CNTENT

Founder & CEO
Eclipse / CNTENT
August 2024 - Present

Summary

Built CASi multi-agent engine and production pipelines; reduced client content production costs by up to 80%.

Listen Léon

COO
Listen Léon
May 2022 - December 2023

Summary

Audited and rebuilt the company in 90 days across technology, product, sales, customer success and team, and helped sell enterprise services before the platform was live.

Zirch

Chief of Staff
Zirch
January 2017 - December 2018

Summary

Connected 215 employees with the C-suite and overhauled organisational structure, products and global technology team management.

References

Mark hasn't added any references yet

Experience

ClimateWorks

Business Operations

Operations support, automation, AI integration, website and platform development, ICPs, full project management, tasking and outreach for ClimateWorks.

Need4Feed

Business Operations

Grew turnover from £600k to £12m and customers from 300 to 7,000 within two years, with a personal £600k quarterly sales quota.

Eclipse / CNTENT

AI/ML Product

Built CASi multi-agent engine and production pipelines; reduced client content production costs by up to 80%.

Listen Léon

Business Operations

Audited and rebuilt the company in 90 days across technology, product, sales, customer success and team, and helped sell enterprise services before the platform was live.

Zirch

Business Operations

Connected 215 employees with the C-suite and overhauled organisational structure, products and global technology team management.