Certified as HubSpot Solutions Partner
HubSpot Partner
HubSpot
November 2024 - Present
Summary
Ricardo Martinez
Founder in Miami, FL, USA
No bio available at this time.
About Ricardo
Miami, FL, USA
Founder
Function Experience More information about Function Experience
41%
Operations
29%
Marketing
12%
Academia & Research
6%
Software Development & Engineering
6%
Revenue & Sales
6%
Data & Analytics
Industry Experience More information about Industry Experience
29%
Education
12%
Technology
12%
SaaS
6%
Aerospace & Defense
6%
Government
6%
Professional Services
6%
Telecommunications
6%
Transportation
6%
Consulting
6%
Hospitality & Leisure
6%
Healthcare & Medical
Commitment Experience More information about Commitment Experience
71%
Employee
12%
Other
6%
Contractor
6%
Consultant
6%
Founder
Accomplishments
Delivered CRM consulting, data cleanup, and optimization
Founder and CEO
RSM Consulting LLC
March 2016 - Present
Summary
Skills Demonstrated
Impact
Architected technical solutions and CRM integrations
Senior Solutions Architect
Instrumental Group
March 2025 - March 2026
Summary
Skills Demonstrated
Impact
Reduced tech spend by $250K and grew leads 450% YoY
Global Head of CRM and Technical Solutions
Esme Learning
July 2022 - October 2023
Summary
Skills Demonstrated
Impact
Managed marketing operations and sales enablement
Head of Marketing Operations & Sales Enablement
Esme Learning
January 2022 - July 2022
Summary
Skills Demonstrated
Impact
Led executive reporting for board overseeing $1.8B firm
Senior Business Analyst and Report Designer
CARESTREAM HEALTH ITALIA SRL
November 2019 - November 2020
Summary
Skills Demonstrated
Impact
Revamped enrollment CRM and communications strategy
Enrollment CRM Director
The American University of Rome
April 2018 - October 2019
Summary
Skills Demonstrated
Impact
Drove 38% 3-year growth through CRM and lead portals
Senior Manager of CRM Services and Technology
Blackboard
July 2015 - April 2018
Summary
Skills Demonstrated
Impact
Led IT security compliance and technical operations
Chief Information Security and Technical Operations Officer
Government Business Solutions
April 2015 - October 2017
Summary
Skills Demonstrated
Impact
Deployed SaaS tools and trained Tier 1 support team
Senior Lead Client Support Specialist
Hobsons
September 2010 - October 2014
Summary
Skills Demonstrated
Impact
Provided hardware repair and IT technical support
Tech Support Contractor
Various Companies
January 2001 - September 2010
Summary
Skills Demonstrated
Impact
Streamlined flight training scheduling and FAA compliance
Training Scheduler and Administrator
Alteon Training LLC / Boeing
October 2008 - December 2009
Summary
Skills Demonstrated
Impact
Orchestrated global flight schedules for 9 aircraft
Lead Crew Scheduler
Miami Air International
March 2007 - October 2008
Summary
Skills Demonstrated
Impact
Implemented cruise management software for 40+ staff
Senior Cruise Service and Sales Specialist
Interval International
October 2005 - August 2007
Summary
Skills Demonstrated
Impact
Delivered customer support and achieved top rep award
Senior Customer Service Representative
BellSouth International, Inc. (AT&T)
June 2003 - October 2005
Summary
Skills Demonstrated
Impact
References
Ricardo hasn't added any references yet
Experience
HubSpot
Marketing Operations
Function: Marketing • Industry: Professional Services • Type: Consultant
RSM Consulting LLC
Business Operations
Function: Operations • Industry: Consulting • Type: Founder
Instrumental Group
Enterprise Systems Development
Function: Software Development & Engineering • Industry: Technology • Type: Employee
Esme Learning
Marketing Operations
Function: Marketing • Industry: Education • Type: Employee
Esme Learning
Marketing Operations
Function: Marketing • Industry: Education • Type: Employee
CARESTREAM HEALTH ITALIA SRL
Data Analytics
Function: Data & Analytics • Industry: Healthcare & Medical • Type: Employee
The American University of Rome
Brand Marketing
Function: Marketing • Industry: Education • Type: Employee
Blackboard
Marketing Operations
Function: Marketing • Industry: SaaS • Type: Employee
Government Business Solutions
IT Operations
Function: Operations • Industry: Government • Type: Employee
Hobsons
Customer Support
Function: Operations • Industry: SaaS • Type: Employee
Various Companies
Help Desk & Internal Support
Function: Operations • Industry: Technology • Type: Contractor
Alteon Training LLC / Boeing
Process Improvement
Function: Operations • Industry: Aerospace & Defense • Type: Employee
Miami Air International
Process Improvement
Function: Operations • Industry: Transportation • Type: Employee
Interval International
Sales
Function: Revenue & Sales • Industry: Hospitality & Leisure • Type: Employee
BellSouth International, Inc. (AT&T)
Customer Support
Function: Operations • Industry: Telecommunications • Type: Employee
Education
George Mason University - School of Management
Earned BS in Info Systems & Organizational Management , Academic Research
2011 - 2016
Miami Dade College
Earned Associate's Degree in Information Systems , Academic Research
2001 - 2004