Organizational Change & Crisis Management for B2B Marketplace Business
Summary
Led business operations and organizational change through first-round private equity funding, BPO partner integration, COVID-19, The Black Lives Matter movement, and sharp revenue impacts due to the War in Ukraine.
Skills Demonstrated
Impact
- Ensured operational continuity and business resilience
- Successfully scaled and strengthened the organization post-investment
- Stabilized revenue and aligned teams through external shocks