Marketing Professionals: Insights & Resources

Best Crisis Management Consulting Services in Canada

Ryan Stevens
August 29, 2025
All Insights
Marketing Professionals: Insights & Resources

Best Crisis Management Consulting Services in Canada

Canada Crisis Management Consultants

When the unexpected strikes, having the right guidance can make all the difference. Canada’s best crisis management consulting services are built to help organizations prepare, respond, and recover from any disruption, whether it’s a reputational threat, operational breakdown, or public emergency. 

This guide spotlights Canada's standout crisis management consultants offer strategic planning, real-time support, and post-crisis analysis to ensure businesses not only survive but emerge stronger. Backed by seasoned experts and proven methodologies, these consulting services are your frontline partners in building resilience and protecting your future.

🔦Methodology: How We Chose These Crisis Management Consulting Services in Canada

Every consultancy featured here stands out for:

  • 📊 Research-backed expertise: Real frameworks, visible case studies, or demonstrable outcomes.

  • 💬 Client-reviewed trust: Positive client feedback, verified results, or meaningful testimonials.

  • 🍁 Canada-rooted leadership: Founded and led by Canadian professionals, with local industry and media knowledge.

This list is here to help founders, boards, and comms leads pick authentic partners — no spin, no guesswork.

Meet the Crisis Management Consultants Making Things Happen in Canada

Spencer Morley Consulting

🔗 Website: https://spencermorleyconsulting.ca/

What they do:
Spencer Morley Consulting is a boutique crisis and strategic communications consultancy known for guiding brands through sensitive, reputation-critical moments. They help organisations build credible messaging and action plans under scrutiny.

Who they work with:
Nonprofits, education institutions, SMEs, and social-impact organisations across Canada.

Operating model:
Personalised, founder-led service with discreet advisory support during high-pressure moments.

💡 Why they stand out:

  • 📌 Trusted for mission-driven crisis response.

  • 🗣️ Strong emphasis on authentic, values-based messaging.

  • 🤝 Close, confidential relationships with boards and leadership teams.
Cheryl Spencer-Morley, Founder, Spencer Morley Wordmark

🔗 LinkedIn: https://www.linkedin.com/in/cheryl-spencer-morley-61b069293/

Cheryl Spencer-Morley is a seasoned communications strategist with years of experience guiding Canadian nonprofits and institutions through challenging moments. Her approach is calm, values-led, and known for restoring trust when it’s most at risk.

Alchemy Communications Inc.

🔗 Website: https://www.alchemycommunications.ca/

What they do:
Alchemy Communications Inc. specialises in crisis PR, crisis readiness, and issues management. They help clients plan ahead and respond fast when crises strike.

Who they work with:
Private businesses, professional service firms, and organisations in regulated industries.

Operating model:
Fractional crisis communications and on-call PR expertise, with virtual and on-site response capability.

💡 Why they stand out:

  • ⚙️ Proven crisis communication frameworks.

  • 📣 Strong media relations and narrative management.

  • 💬 Focus on proactive risk assessment and preparedness.
Kathryn Kolaczek, CEO, Alchemy Communications Inc.

🔗 LinkedIn: https://www.linkedin.com/in/kathryn-kolaczek/

Kathryn Kolaczek is known for direct, clear-headed crisis PR counsel. With decades in communications, she’s guided leadership teams through sudden PR threats and sensitive issues always advocating for speed, clarity, and authenticity.

Solv Communications

🔗 Website: https://solvcommunications.ca/

What they do:
Solv Communications focuses on crisis communications, issues management, and strategic stakeholder messaging. They guide leaders through volatile public moments with clarity and credibility.

Who they work with:
Corporates, educational institutions, local governments, and advocacy organisations.

Operating model:
Agile, founder-led teams delivering real-time response strategies.

💡 Why they stand out:

  • 🗞️ Strong reputation for working with local media under pressure.

  • ⚡ Quick-turnaround message strategy and stakeholder comms.

  • 📑 Builds clear action plans to navigate the post-crisis rebuild.
Nicole Harris, Founder, Solv Communications

🔗 LinkedIn: https://www.linkedin.com/in/nicole-harris-5ab56010/

Nicole Harris is a respected Canadian communications advisor known for turning crisis chaos into clear next steps. Her practical style and deep media experience have made her a trusted guide for clients facing sudden scrutiny.

Traumatology Institute

🔗 Website: https://psychink.com/

What they do:
The Traumatology Institute goes beyond traditional crisis comms, they specialise in post-crisis recovery, trauma-informed response, and resilience training for organisations that face high-impact incidents.

Who they work with:
Healthcare systems, NGOs, disaster response teams, and high-risk sectors.

Operating model:
Virtual training, consultation, and post-incident support programs.

💡 Why they stand out:

  • 🧠 Leaders in trauma response for organisations.

  • 📚 Accredited training for staff recovery and resilience.

  • 🤝 Combines crisis comms with psychological support frameworks.
Dr. Anna Baranowsky, Founder, Traumatology Institute

🔗 LinkedIn: https://www.linkedin.com/in/traumatologyinstitute/

Dr. Anna Baranowsky is an expert in trauma recovery and resilience building. For over two decades, she’s helped organisations and frontline responders handle the human side of crisis restoring trust from the inside out.

Rebecca Innes Consulting (RIC)

🔗 Website: https://www.rebeccainnesconsulting.com/

What they do:
RIC offers discreet reputation and crisis management advisory for leaders facing sensitive stakeholder and media issues.

Who they work with:
Founders, high-profile individuals, boards, and professional services.

Operating model:
Bespoke counsel with fractional advisory options and crisis planning workshops.

💡 Why they stand out:

  • 📌 Deep focus on reputation protection for leaders.

  • 🤐 Known for confidentiality in sensitive cases.

  • 📑 Provides practical frameworks for boards and spokespeople.
Rebecca Innes, Founder, Rebecca Innes Consulting

🔗 LinkedIn: https://www.linkedin.com/in/rebecca-innes-consulting/

Rebecca Innes is a trusted reputation strategist with a background in high-stakes comms. She’s recognised for her calm approach and ability to guide leaders through sudden crises with practical, step-by-step strategies.

Northly Risk

🔗 Website: https://www.northlyrisk.ca/copy-of-about-1

What they do:
Northly Risk combines operational risk management with crisis and reputation advisory. They focus on helping organisations prepare for, respond to, and recover from complex risk events.

Who they work with:
Energy, construction, finance, and industrial sectors.

Operating model:
Fractional risk and crisis officers, plus integrated risk frameworks.

💡 Why they stand out:

  • 🧩 Blends crisis comms with enterprise risk management.

  • 📈 Helps clients stress-test business continuity plans.

  • 💬 Focuses on high-impact sectors facing regulatory scrutiny.
Matthew Kowalski, Founder, Northly Risk

🔗 LinkedIn: https://www.linkedin.com/in/matt-northly/

Matthew Kowalski brings deep operational risk expertise and practical leadership to Northly’s clients. He’s known for guiding industrial and energy companies through complex, high-stakes scenarios with clear frameworks and calm oversight.

TIEJA Inc

🔗 Website: https://www.tiejainc.com/

What they do:
TIEJA Inc provides crisis communications, reputation management, and media strategy built for fast-moving scenarios that demand credible, decisive storytelling.

Who they work with:
SMEs, public figures, and brands facing digital reputation threats.

Operating model:
Remote-first, agile crisis comms backed by strong media placement capabilities.

💡 Why they stand out:

  • 🔍 Strong digital reputation and social media crisis support.

  • 🗞️ Deep experience in fast-breaking media crises.

  • 💡 Focus on clear narrative control and recovery.
Tieja MacLaughlin, Founder, TIEJA Inc

🔗 LinkedIn: https://www.linkedin.com/in/tiejamaclaughlin/

Tieja MacLaughlin is known for helping brands regain narrative control in the heat of digital and social media firestorms. She’s trusted for her calm counsel, rapid response style, and proven success handling high-visibility stories.

Coldwater Communications

🔗 Website: https://www.coldwater-communications.com/about

What they do:
Coldwater Communications helps brands prepare for and manage reputational threats combining crisis strategy, media relations, and clear stakeholder comms.

Who they work with:
Tech startups, agencies, non-profits, and entrepreneurs with public profiles.

Operating model:
Boutique, founder-led teams focused on authentic message delivery.

💡 Why they stand out:

  • 💬 Strong relationships with Canadian media.

  • 🔍 Combines crisis prep with ongoing comms planning.

  • 🤝 Focuses on accessible, client-friendly advice.

Theodora Jean, Founder, Coldwater Communications

🔗 LinkedIn: https://www.linkedin.com/in/theodorajean/

Theodora Jean, MComm, is a trusted Canadian comms strategist known for straightforward, people-first counsel. She’s built her reputation on guiding emerging brands through sudden media attention with calm, human-centred advice that works.

Wrapping Up

In a world where uncertainty is constant, the value of expert crisis management cannot be overstated. These Crisis Management Consultants provide the strategic insight, rapid response, and steady leadership businesses need to prepare, respond, and recover with resilience. Whether facing reputational threats, operational disruptions, or public safety concerns, these experts are equipped to guide you through the storm. Investing in the right consulting partner today is the key to safeguarding your organization’s future.

At Digital Reference, we simplify your search for trusted crisis management professionals, you get proven experts who help protect your business when it matters most.

If you found this useful, explore more Digital Reference insights:

🏒 Top Outsourced & Fractional CMO Agencies in Canada

🏒 Affiliate Marketing Consulting Services in Canada

🏒 Market Research Consultants in Toronto to Watch

At Digital Reference, radical authenticity means no spin, only what’s verified, real, and client-proven.

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