Find Experienced Business Operations Professionals
Explore our directory of Experienced Business Operations professionals. Discover verified video resumes, professional portfolios, and authentic references designed to provide deeper context into expertise, experience, and professional impact.
Ryan Stevens
Founder
I'm the Founder of Digital Reference. I'm an operations, revenue, and customer experience focused executive. A leader that “values values” with a focus on empathy, integrity, and continuous improvement. I'm experienced in taking a lean approach to scaling revenue from $0 to $50M and building organizations from the ground up to 200+ employees. I'm professionally obsessed with online marketplace strategy, B2B ecosystems, talent development, finding operational efficiencies, and developing passionate value-driven teams.
Brian Munroe
Fractional COO | Author | Trainer | Project Recovery Expert
Brian Munroe is a fractional COO and implementation specialist. He is the operator leaders call when a system migration stalls, margins slip, or the owner is stuck firefighting instead of running the business. Most of his work is in healthcare, with clinic groups, specialty practices, home care agencies, and PE-backed platforms. In 30 years he has completed over 150 project rescues across healthcare, finance, technology, manufacturing, and government. He installs KPI governance, rebuilds broken workflows, and deploys AI that cuts manual work. He recently wrote "My AI Makes Me More Human."
Latia Foster
Strategic Operations & Customer Experience Leader
Strategic Operations & Customer Experience leader with 18+ years driving operational excellence, scalable engagement, and organizational performance across global teams. Leads cross-functional initiatives that improve operational efficiency, service quality, and revenue-aligned outcomes through systems design, automation, and performance governance. Designs scalable operating models, workflows, and governance frameworks that strengthen execution, improve customer experience, and drive measurable business impact.
Catherine Liang
Leadership & Performance Coach
We are committed to helping you lead without self-abandonment by providing a safe, empathetic, evidence-informed coaching partnership that names what’s real (including identity and workplace politics), strengthens boundaries, and turns insight into practical next steps–so that high-achieving, purpose-driven leaders can reclaim balance, protect their health and relationships, and shine with calm, values-led authority.
Alana Li
3rd Year Student at McIntire School of Commerce
I am a rising 3rd-year student at UVA's McIntire School of Commerce. During my path towards a B.S. in Commerce, I intend to concentrate in Marketing and Management with a track in Entrepreneurship. I am a leader who values communication, team-building, and integrity. With my major, I strive to work in Product and Brand Management with a long-term goal of starting my own perfume business that specializes in Asian-focused fragrances.
Sue Ellen Burch
Fractional COS / COO / Integrator for Founder-Led Businesses
Fractional COS / COO / Integrator for Founder-Led Businesses · Turning Operational Chaos into Scalable Systems | CEO, Brydge Advisors | Certified Exit Planning Advisor | HBJ 40 Under 40 & Who’s Who Honoree
HUGO ACURIO
Fractional COO | AI Compliance for Healthcare & Pharma
I'm Hugo Acurio, a fractional COO for US telehealth, diagnostics, and pharmacy companies scaling from $5M to $150M. Operations run with AI, pharma-grade compliance. I built the patient-ops system behind 100K+ encounters at HelixVM, put a production AI sales agent on a live regulated channel in 13 days, drove 300% regional growth at Omron LATAM, and took Iris Global Ecuador from losses to $650K-$850K in profit. English, Spanish, Portuguese. See the board, invent the system, and build it.
Ramiro Quiros
Fractional COO/CRO in B2B SaaS
Fractional COO/CRO for SaaS, technology, and service businesses that need stronger operating structure and clearer revenue execution. I help founder-led and growing companies fix bottlenecks across GTM, operations, CX, product, finance, and technology, then turn those fixes into scalable systems. My background spans COO, CRO, CPO, CMO, Managing Director, and GM roles, with experience scaling businesses through the $1M–$15M ARR/revenue stage and advising companies in the $15M–$30M ARR range.
Mark Scrimenti
Fractional COO and Strategic Operating Partner
No biography provided.
Vishal Mishra
AI Automation & Executive Support Specialist
No biography provided.
Robert Clements
Standards and Compliance Thought Leader
No biography provided.
Kristian Miller
Founder | Leadership Development & Service Strategy
Kristian Miller is a leadership development and service strategy professional with 20+ years of experience transforming service, operations, and people-centered experiences across corporate, nonprofit, hospitality, and community settings. As founder of Detailed Strategic Services, she develops leaders, strengthens organizational culture, and turns service into measurable impact. A dynamic facilitator and speaker, Kristian brings strategy, relationship-building, and human-centered leadership together to help people and organizations thrive.
Mark Ridgeon
Fractional COO
I rebuild the operating system behind growing companies. Fractional COO for founder-led SaaS, technology and service businesses. I step in when sales has outrun delivery, too many decisions still sit with the CEO, the numbers arrive after the decision, or AI has produced demos rather than something the team can run. Engagements include 90-day operating resets, ongoing fractional COO, and AI workflow builds.
David Schofield
Fractional COO & Operational Advisor
David Schofield is a fractional COO and operational advisor working with founder-led businesses of 5–50 people across the UK and US, in law firms, agencies, construction and professional services. He installs the operating structure a business runs on: forward cash visibility, decision authority, a weekly leadership rhythm and one accountable owner for every outcome. He develops the leadership team to hold it, then steps back against a written exit test agreed at the start. He runs Purpose In Action, publishes his prices, and delivers every engagement personally.
Elizabeth Lemoine
Fractional COO & AI Advisor
Elizabeth Lemoine is the founder of Northlight Advisory Services, a fractional COO and AI advisory practice based in Halifax, Nova Scotia. She brings a decade of director-level operations leadership — building the systems, governance, and infrastructure that let organizations actually scale. At Northlight Advisory Services, she works with small and mid-sized businesses to integrate AI into their operations: reducing manual work, improving output quality, and building infrastructure that grows without burning people out. She specializes in making AI adoption practical — not theoretical.
Michael Watkins
CX Capability Program Lead | AI & Digital Transformation
No biography provided.
Beth Sanders
fractional COO / EOS integrator
Beth Sanders is a Fractional COO and EOS Integrator who helps ambitious founders build better execution outcomes. With leadership experience scaling companies from $3M to $30M and $20M to over $100M in revenue, she specializes in helping growth-stage professional services and software companies where everything still runs through the founder. Her work focuses on pressure-testing priorities, creating accountability, and helping leadership teams turn vision into results.
Jason C. Scoggins
Fractional COO
No biography provided.
Nadia Dehkordi, MBA
Technical Co-Founder of Doolcify | Fractional Executive
No biography provided.
Valerie Harvey
Realtor
Valerie Harvey is a Realtor with Coldwell Banker Realty specializing in out-of-town , out-of-state, and international buyers and sellers across Fort Lauderdale, Pompano Beach and South Florida. Since becoming licensed in 2017, she has closed over 110 transactions and been recognized by RealTrends Verified as ranking in the top 1.5% of Realtors nationally, and currently has an active listing at $25 million. A Certified International Property Specialist (CIPS) and Global Luxury-certified agent, Valerie built her business almost entirely on referrals and repeat clients.
Start building your career portfolio
Be found by companies looking for the qualities and projects that make you ... the professional that you are.
