Find Experienced Operations Employees
Explore our directory of Experienced Operations Employees. Discover verified video resumes, professional portfolios, and authentic references designed to provide deeper context into expertise, experience, and professional impact.
Ryan Stevens
Founder
I'm the Founder of Digital Reference. I'm an operations, revenue, and customer experience focused executive. A leader that “values values” with a focus on empathy, integrity, and continuous improvement. I'm experienced in taking a lean approach to scaling revenue from $0 to $50M and building organizations from the ground up to 200+ employees. I'm professionally obsessed with online marketplace strategy, B2B ecosystems, talent development, finding operational efficiencies, and developing passionate value-driven teams.
Brian Munroe
Fractional COO | Author | Trainer | Project Recovery Expert
Brian Munroe is a fractional COO and implementation specialist. He is the operator leaders call when a system migration stalls, margins slip, or the owner is stuck firefighting instead of running the business. Most of his work is in healthcare, with clinic groups, specialty practices, home care agencies, and PE-backed platforms. In 30 years he has completed over 150 project rescues across healthcare, finance, technology, manufacturing, and government. He installs KPI governance, rebuilds broken workflows, and deploys AI that cuts manual work. He recently wrote "My AI Makes Me More Human."
Latia Foster
Strategic Operations & Customer Experience Leader
Strategic Operations & Customer Experience leader with 18+ years driving operational excellence, scalable engagement, and organizational performance across global teams. Leads cross-functional initiatives that improve operational efficiency, service quality, and revenue-aligned outcomes through systems design, automation, and performance governance. Designs scalable operating models, workflows, and governance frameworks that strengthen execution, improve customer experience, and drive measurable business impact.
Badr Bouhamdan
Customer Experience & Operations Executive
Customer Experience, Success, and Operations executive with 17+ years of experience leading global teams across SaaS, marketplaces, e-commerce, and airline operations. Proven track record scaling customer-facing organizations, improving operational efficiency, and building proactive, data-driven customer strategies. Led international teams across the US, Europe, Africa, and LATAM, managing complex operations, large-scale partnerships, and cross-functional transformation initiatives supporting growth, retention, and customer satisfaction.
Catherine Liang
Leadership & Performance Coach
We are committed to helping you lead without self-abandonment by providing a safe, empathetic, evidence-informed coaching partnership that names what’s real (including identity and workplace politics), strengthens boundaries, and turns insight into practical next steps–so that high-achieving, purpose-driven leaders can reclaim balance, protect their health and relationships, and shine with calm, values-led authority.
Alana Li
3rd Year Student at McIntire School of Commerce
I am a rising 3rd-year student at UVA's McIntire School of Commerce. During my path towards a B.S. in Commerce, I intend to concentrate in Marketing and Management with a track in Entrepreneurship. I am a leader who values communication, team-building, and integrity. With my major, I strive to work in Product and Brand Management with a long-term goal of starting my own perfume business that specializes in Asian-focused fragrances.
Ije Nwabueze
Fractional Chief Strategy & Transformation Officer
Fractional executive with 18+ years of experience partnering to solve complex business problems and get important work moving. I step in when a major priority has stalled, teams cannot agree on what to do next, a transformation needs stronger leadership, or an urgent problem requires a fast response. I diagnose what is getting in the way, help leaders make the necessary decisions, define who owns what, and build a practical plan to get the work done. Led $100M+ transformation portfolios, built and led multidisciplinary teams, ran an Enterprise PMO and and advise on restructuring and AI.
Valerie Harvey
Realtor
Valerie Harvey is a Realtor with Coldwell Banker Realty specializing in out-of-town , out-of-state, and international buyers and sellers across Fort Lauderdale, Pompano Beach and South Florida. Since becoming licensed in 2017, she has closed over 110 transactions and been recognized by RealTrends Verified as ranking in the top 1.5% of Realtors nationally, and currently has an active listing at $25 million. A Certified International Property Specialist (CIPS) and Global Luxury-certified agent, Valerie built her business almost entirely on referrals and repeat clients.
Sue Ellen Burch
Fractional COS / COO / Integrator for Founder-Led Businesses
Fractional COS / COO / Integrator for Founder-Led Businesses · Turning Operational Chaos into Scalable Systems | CEO, Brydge Advisors | Certified Exit Planning Advisor | HBJ 40 Under 40 & Who’s Who Honoree
Alex Tunney
Product Owner
Operations and product professional with 10+ years of experience across operations, QA and product ownership in media and content delivery with a track record of turning inefficient, manual workflows into something intuitively useful and efficient.
HUGO ACURIO
Fractional COO | AI Compliance for Healthcare & Pharma
I'm Hugo Acurio, a fractional COO for US telehealth, diagnostics, and pharmacy companies scaling from $5M to $150M. Operations run with AI, pharma-grade compliance. I built the patient-ops system behind 100K+ encounters at HelixVM, put a production AI sales agent on a live regulated channel in 13 days, drove 300% regional growth at Omron LATAM, and took Iris Global Ecuador from losses to $650K-$850K in profit. English, Spanish, Portuguese. See the board, invent the system, and build it.
Craig Barbieri
Fractional CTO | AI & Digital Transformation Leader | AEC
Craig Barbieri is a technology executive who leads AI and digital transformation in architecture, engineering, and construction. He has two decades of director-level technology leadership at firms from 500 to several thousand staff, twice operating as de facto CTO, building technology organizations from nothing and managing budgets up to $5M. He now runs Barbieri Technology Group, a fractional CTO practice covering AI strategy, governance, and adoption, and builds AI software products including TermsWatchdog. He holds an M.Arch and MLA from Penn.
Ramiro Quiros
Fractional COO/CRO in B2B SaaS
Fractional COO/CRO for SaaS, technology, and service businesses that need stronger operating structure and clearer revenue execution. I help founder-led and growing companies fix bottlenecks across GTM, operations, CX, product, finance, and technology, then turn those fixes into scalable systems. My background spans COO, CRO, CPO, CMO, Managing Director, and GM roles, with experience scaling businesses through the $1M–$15M ARR/revenue stage and advising companies in the $15M–$30M ARR range.
Mark Scrimenti
Fractional COO and Strategic Operating Partner
No biography provided.
Brad Hayden
Founding Partner & Chief Revenue Officer
Brad Hayden helps startups, CPG and e-commerce brands, and growth-stage companies connect fragmented operations for their next stage of growth. His more than 20 years of experience include Dell Technologies, Amazon and entrepreneurial environments. At Today’s Growth Partners, Brad works alongside Mary Douglas on client strategy and execution. His focus spans revenue operations, partnerships, business development and channel expansion. He brings experience with enterprise account growth, supply-chain process improvement and P&L leadership for Amazon’s Blink direct-response television program.
Aria Spears
Fractional Head of Operations
No biography provided.
Kristian Miller
Founder | Leadership Development & Service Strategy
Kristian Miller is a leadership development and service strategy professional with 20+ years of experience transforming service, operations, and people-centered experiences across corporate, nonprofit, hospitality, and community settings. As founder of Detailed Strategic Services, she develops leaders, strengthens organizational culture, and turns service into measurable impact. A dynamic facilitator and speaker, Kristian brings strategy, relationship-building, and human-centered leadership together to help people and organizations thrive.
Mark Ridgeon
Fractional COO
I rebuild the operating system behind growing companies. Fractional COO for founder-led SaaS, technology and service businesses. I step in when sales has outrun delivery, too many decisions still sit with the CEO, the numbers arrive after the decision, or AI has produced demos rather than something the team can run. Engagements include 90-day operating resets, ongoing fractional COO, and AI workflow builds.
Tom Reveley CITP FBCS
Speaker | Fractional CTO | Cyber Security & AI Adviser
No biography provided.
Elizabeth Lemoine
Fractional COO & AI Advisor
Elizabeth Lemoine is the founder of Northlight Advisory Services, a fractional COO and AI advisory practice based in Halifax, Nova Scotia. She brings a decade of director-level operations leadership — building the systems, governance, and infrastructure that let organizations actually scale. At Northlight Advisory Services, she works with small and mid-sized businesses to integrate AI into their operations: reducing manual work, improving output quality, and building infrastructure that grows without burning people out. She specializes in making AI adoption practical — not theoretical.
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